Should any issues be found, the HP Print and Scan Doctor will attempt to resolve them for you. It will run on your computer and attempt to identify any software, driver, or connection issues that could cause scanning issues for you. If altering the scan setting made no difference, can I have you run the HP Print and Scan Doctor Tool. Test scan again and see if there is a difference in quality. If it is already, can you change it to the actual size of the scan that you're running. Please let me know if the setting change made a.
#Hp print and scan doctor download 5.0.3 software
With that being said, could I have you open your HP Scan software and ensure that the Scan Size option on the top right hand side is not set to 'entire scan area'. It will run on your computer and attempt to identify any software, driver, or connection issues that could cause scanning issues for you.
#Hp print and scan doctor download 5.0.3 pro
So at this point it's been established that this is a software issue as your copies are perfect quality on your HP Laserjet Pro M1536dnf. Please respond to this post with the result of the copy test and with your Operating System so I can offer additional troubleshooting steps. If copies come out with the same crooked defect than this would be a hardware issue. If copying is fine from the flatbed and the feeder than this would be a software issue. Just select the 'start copy' button on the control panel of your printer to perform the copy tests. If you're not sure, can I have you perform a test copy from your flatbed and from your automatic document feeder please. Does this issue happen when you're copying? What Operating System are you using on the Computer?Ģ. In order for me to provide you accurate troubleshooting steps I do have a few questions for you.ġ.
I would like to assist you today with resolving the crooked scan issue that you're experiencing from the automatic document feeder and flatbed on your HP Laserjet Pro M1536dnf Multifunction printer.
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